About Kennebec Plumbing & Heating

Kennebec Plumbing & Heating was founded in 2021, by Steven Weeks, with a mission to address the growing need for dependable residential service plumbers in Central Maine. What started as a bootstrapped effort quickly grew into a trusted name in the Fairfield and Greater Waterville area, known for delivering high-quality plumbing and heating services. With over 10 years of industry experience, Steven saw the importance of not only providing excellent service to customers but also creating a great workplace for fellow plumbers.

Our Mission

Our mission is to provide top-tier service with integrity, diligence, and a customer-focused approach. We strive to exceed expectations by offering reliable, efficient, and affordable solutions to homeowners in Central Maine. Our values—accountability, initiative, and commitment to community—guide everything we do, from the moment you contact us to the completion of your project. We are proud to grow as a business while offering valuable careers within our community.

Meet Our Team

Steven Weeks

Founder & CEO

Steven Weeks manages the day-to-day operations of Kennebec Plumbing & Heating, ensuring both fieldwork and office tasks run smoothly. With an Associate’s Degree in Energy Services and Technology from Kennebec Valley Community College, Steven brings over 10 years of experience in plumbing, heating, cooling, and more. He is licensed as a master plumber, master oil technician, propane and natural gas technician, and holds an EPA 608 Universal refrigeration license. When not working, Steven enjoys spending time with his family, going on bike rides, and indulging in his passion for remote control cars, boats, and airplanes.

Jessica Chase

Customer Service Representative

As the customer service representative, Jessica Chase ensures that all inquiries are handled efficiently and professionally. She’s the friendly voice that schedules your appointments and makes sure every customer interaction is smooth and hassle-free. Outside of work, Jessica enjoys reading and spending time outdoors with her family. Her dedication to helping others makes her a valued member of the Kennebec Plumbing & Heating team.

Our Services

We provide reliable residential plumbing and heating services across Central Maine. From repairs to water heater replacements, our skilled team delivers expert solutions with exceptional care.

Plumbing Services

From fixing leaks to replacing water heaters, our plumbing services keep your home’s water systems running smoothly and efficiently.

Heating Services

From heating system installations to routine maintenance, our services ensure your home stays warm and comfortable, no matter the season.

What our customers are saying

FAQs

We do not offer 24/7 emergency services, but we have staff available in the office from 8:00am to 4:30pm, Monday through Friday, to schedule and prioritize calls based on their urgency. We make every effort to accommodate emergency calls during normal business hours. Voicemails are also monitored and returned as soon as possible.

We have a detailed service area page that outlines the towns we serve. Please check it for more information.

Yes, we clear individual clogged toilets and sink drains. However, we do not currently offer main sewer line cleaning or video inspections. For main line blockages, larger drain cleanings, or video inspections, we generally refer customers to local septic companies.

Our office is located 1.7 miles north of I-95 on Route 201. The address is 294 Skowhegan Rd., Fairfield, ME 04937.

Yes, we offer annual cleaning and servicing for natural gas, propane, and oil furnaces or boilers. Call our office at (207) 742-0042 to schedule your service today!

Yes, we offer payment plans for purchases above $500 through our partner company, Wisetack. It’s a simple application process that we can send directly to your phone, and it only takes a few minutes to complete. We also accept credit and debit cards.

We do not handle new construction, remodels, or additions. We are a residential service plumbing company and do not take on long-term or extended projects.

We only serve residential customers directly and do not work for third parties or property management companies.

We do not offer free estimates. We have a dispatch fee of $59.00 (within 30 minutes of our office) or $79.00 (up to 45 minutes from our office). The dispatch fee covers a 10-minute visual inspection, allowing our technician to assess your situation and provide options for repair, replacement, or upgrades. If any work is performed, the dispatch fee is discounted. We offer upfront pricing and will provide the cost for the work before any work is started. Payment is due upon completion, and we accept credit/debit cards, cash, checks, and monthly payments through Wisetack.